SHIPPING INFORMATION
Do you ship internationally?
Yes, we ship worldwide.
How do I track my package?You can check on the status of your order at any time by going to the following link: Order Status.You can also reach out to our customer support desk at support@woltier.com to ask questions anytime.
Processing time
Processing time is up to 4 days, but may be subject to increase if we receive a high demand for products. This increase in processing time can be extended up to 6 days without prior notice.
How long does it take for an order to arrive.
Once shipped, your order will arrive within 5 to 12 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 20 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas. Shipping times described above correspond to Premium Shipping (Tracked & Insured). You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.
About tracking your package
Please note that the tracking number may take 3-6 business days days to display your order information, this is the estimated time indicated by the shipping company.We remind you that if the information of the tracking number does not appear in 3-6 business days, it is due to the delay of the shipping company, and not by us. In most cases in which no information is shown in the tracking number within the 3-6 business day period, it usually only takes approximately a couple of more business days for it to display the information. When you receive a tracking number it is because the item has already been sent to your address and your package is already in the hands of the respective shipping company. This notice is to avoid a high number of emails asking why no information appears as soon as they receive this email confirmation of shipment, please be patient and we apologize for any inconvenience.Shipping Policy is subject to change without prior notice.